Reviews

Excellent customer service isn't determined when an order is completed with no problems or glitches. Rather, excellent service occurs when a company addresses a problem promptly and professionally. There was a miscommunication about the format of the 3 names I ordered for the "dangling names" necklace. When I contacted Onecklace, the customer service representative, Sarah, immediately replied and replaced the necklace, and I now have exactly what I wanted. I enthusiastically recommend this product and this company.

Remarkable quality as always! Sadly wonderful and a memorable symbol!

The bracelet is pretty. Shipping was fast. My only complaint is the name is hard to read. The font needs to be different. I gave it to my niece for her birthday, I had her nickname put on it & I had to tell her what it says.

Perfect for granddaughters 13th birthday is on fine side and thinner than I thought but great for young girl

I had this lovely bracelet made for my sister to celebrate a special birthday and am very pleased with it. It's well made and took less than a week to arrive. Thank you Onecklace!

The bracelet is absolutely beautiful. The star in the land. It comforts my heart. Very delicate and well crafted.

I bought this Diamond Chai Necklace as a replacement of a Chai necklace I have worn for over 20 years. This was a wonderful replacement and the jeweler even accommodated my request for a larger bale, and went above and beyond to ensure that I received a necklace to go along with this classy pendant that fit my preference. Overall, it was a great customer experience and the next time I want to buy jewelry, I am going to buy it from here.

I ordered 2 rings and they are simply gorgeous. Because I’m hard on jewelry, I am very pleased at the sturdiness of these rings and I hope they last me a very long time. They arrived so quickly, too! I live on the middle of the Pacific and they were here in 2 or 3 days! 100% satisfied.

This ankles is beautiful, the stone is lovely and it came quickly. It was also packaged in a wonderful cloth bag.

Gorgeous necklace.

After purchasing several name necklaces for myself, my nephew commented that he really liked my jewelry. I decided to gift him a necklace with the name of his girlfriend, and it was a big hit! The quality and workmanship never let me down. Thanks!

The necklace is beautiful! It's a very nice size the silver is perfect. You won't be disappointed at all. If I could give 10 stars I would. Also customer service gets right back to you if you have questions! Thank you Onecklace!!!!

PERFECT!!!!!! I AM ALWAYS HAPPY WITH ONECKLACE!!!

It's easy to provide good customer service when all goes well. The real test of good customer service is when there's a problem. I ordered this necklace with 3 names, but wanted the letters to read vertically, i.e., to be stacked. There was a miscommunication, and the necklace I received was like the website example, i.e., with the letters reading horizontally. When I reported this problem, Onecklace immediately responded and remade the necklace as I ordered. I now have exactly what I wanted, a necklace with the names of my grandchildren. Many thanks to Onecklace for their responsiveness and extra effort for great customer service.

This is my "go-to" gift with the grandchild's name for new grandmothers. The recipient always loves it, and when the grandchild is old enough to recognize his/her name, the child appreciates the tribute too.

I love it!

Very nice. Better than expected

Amazing quality and great customer service