Skip to main content
menu icon
loup icon
user icon
Welcome to Onecklace
shopping bag
0
15% OFF SITEWIDE! Use Code: STORY15

Accessibility Statement

Our Commitment to Accessibility

Onecklace (operated by Ronel LLC, “Onecklace,” “we,” “our,” or “us”) is committed to ensuring digital accessibility for people with disabilities. We believe that our website, www.onecklace.com, should be accessible to and usable by everyone, including individuals who use assistive technologies such as screen readers, screen magnifiers, voice recognition software, and other adaptive tools. We are continuously improving the user experience for all of our customers and applying the relevant accessibility standards to achieve this goal.

Measures We Take to Support Accessibility

Onecklace takes the following measures to ensure accessibility of our website:

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA. Onecklace aims to substantially conform with WCAG 2.1 Level AA and is also reviewing relevant WCAG 2.2 guidance. This means that while many areas of the website are intended to align with recognized accessibility standards, some content or functionality may not yet fully conform, and we are actively working to identify and remediate known issues.

Compatibility With Browsers and Assistive Technology

Onecklace is designed to be compatible with the following assistive technologies and browsers:

The website may not be fully compatible with browsers or assistive technologies that are more than three major versions out of date.

Technical Specifications

Accessibility of Onecklace.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

These technologies are relied upon for conformance with the accessibility standards used.

Known Limitations and Ongoing Work

Despite our ongoing efforts to improve the accessibility of Onecklace.com, there may be some content or interactions that are not yet fully accessible. We are committed to identifying and addressing accessibility barriers in a reasonable and timely manner. If you become aware of any content or feature on our website that you find inaccessible, please contact us using the information below so that we can investigate and work toward remediation.

Reasonable Accommodations

If you have difficulty accessing any portion of our website, or if you require assistance completing a purchase, locating a product, or obtaining any information, our customer service team is available to assist you. We will work in good faith to provide the information, item, or transaction you seek through an alternative communication method that is accessible to you. There is no additional charge for accessibility-related assistance, and we will not refuse service on the basis of disability.

Feedback & Contact

We welcome your feedback on the accessibility of Onecklace.com. Please let us know if you encounter any accessibility barriers, have suggestions for improvement, or need assistance with a purchase. You can reach us using any of the following channels:

We aim to respond to accessibility feedback within three (3) business days. We treat accessibility communications with priority and will make every reasonable effort to address the issue you have raised.

Formal Complaints

If you are not satisfied with our response, you may submit a formal written complaint to:

Ronel LLC
Attn: Accessibility Coordinator
Email: [email protected]
Subject: “Formal Accessibility Complaint”

We will acknowledge written complaints within ten (10) business days of receipt and provide a substantive response within a reasonable time thereafter.

Assessment Approach

Onecklace assesses the accessibility of this website by the following approaches:

Third-Party Content

Portions of our website may include content provided by third parties (such as embedded videos, social media widgets, payment processors, or shipping calculators). While we strive to choose accessible partners, we do not control and are not responsible for the accessibility of third-party content. If you experience an accessibility issue with a third-party tool on our website, please notify us so we can work with the vendor or seek an alternative.

Continuous Improvement

This Accessibility Statement reflects our ongoing efforts and is reviewed and updated as our website and accessibility practices evolve. Recent and ongoing accessibility work may include, among other items: keyboard-accessible navigation, descriptive alternative text for meaningful images, improved ARIA markup where appropriate, color-contrast review, accessible link labeling, and clearer indication of links that open in new windows.

Last updated: May 20, 2026. Onecklace is operated by Ronel LLC.